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Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Kookbags, a web-site and mobile-based application, operated and managed by KOOKBAGS RETAIL CONCEPTS LLP.
These terms and conditions are applied to both existing and future customers of the company. By clicking on the OTP button and by verifying the OTP on your registered mobile on the platform you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the company. The company retains complete rights to change the same without any prior notice to the user. We keep updating our terms & conditions from time to time and it is strongly recommended to read the same whenever you visit the platform.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You”, “Your”, “Visitor(s)”, and “user(s)” refers to you, the person who logged on this Application and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.
The terms are recorded in terms of the Information Technology (IT) rules 2021 as notified by Government of India and this article comes under Rule 3 (intermediary’s guidelines). By accessing this mobile application, it is assumed that you accept these terms and conditions.
Services
You acknowledge to use our services/platform/marketplace including the products that we sell to our customers.
The company has complete rights to modify/change the services at any point of time without any prior notice to the customers. So, it is recommended to visit the section to read the updated services, before accessing the platform.
Eligibility of use
As per the Indian Contract Act 1872 the person who is under 18 years of age is not allowed to use the services. By entering into our platform, you are agreeing that you are above legal age to use the services. If you are under 18 then we strongly advise you to use the services under the guidance/ supervision of parents/ guardians.
Pricing
All the products listed on the app/website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes.
Trademarks
All the trade names associated with us and all products and logos denoted with TM are trademarks or registered trademarks of the Company or its Affiliates. Our trademarks shall not be used in connection with any product or service that is not our product or service.
License
Unless otherwise stated, Kookbags and/or its licensors own the intellectual property rights for all material on Kookbags. All intellectual property rights are reserved. You may access this from Kookbags for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Termination
This User Agreement is effective unless and until terminated by Kookbags. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Kookbags may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to the application, such termination will be without any liability to Kookbags. Upon any termination of the user agreement by either you or Kookbags, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the user agreement or otherwise. Kookbags right to any comments shall survive any termination of this user agreement. Any such termination of the user agreement shall not cancel your obligation to pay for the product already ordered from the mobile application or affect any liability that may have arisen under the user agreement.
Kookbags Retail Concepts LLP built the Kookbags app (Kookbags) and website (https://phase.dhritil.com). We are committed to protecting the privacy and security of your personal information.
This policy explains how we collect, use, process and disclose information about you. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
If you choose to use our Service, you expressly consent to our use and disclosure of your personal information in any manner described in this Policy. However, this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site.
Your personal data, Information.
During using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. The app/web does use third party services that may collect information used to identify you
This Data includes, without limitation, the following categories:
HOW WE COLLECT DATA
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.